TMT
Thabelo Mudau Thabelo.mudau

1 reviews | Active since Jun 2023

02 May 2024, 09:18

Do not insure with budget Insurence , worst service ever

The worst service you will ever receive. I have been with budget Insurence for me more than 7 years without a claim . I put in my first claim 4 months ago for my car , I am still waiting for a response from the collections/recovery department . I have called them 7 time this week alone and have sent multiple emails to the reapertment and to dispute resolution without soo much as an answer. I wouldn’t recommend such service even for my worst enemy .

The consultants are rude and unhelpful , they end calls on you and never call back . The person responsible for your account basically missing and never available .

Donnot insure here

0
Replies (2)
Budget Insurance
Budget Insurance's reply02 May 2024, 09:19
Official
Hi Thabelo,

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team
TMT
Thabelo Mudau Thabelo.mudau's update03 May 2024, 08:17
Reviewer Update
I finally get an email telling me they will start the process today and I should wait for a Quarterly Report 3 months from today . I guess it will be 3 more months on top of the 4 months I’ve already waited .

Horrible service