pK
pieter K
1 reviews | Active since Jan 2016
26 Apr 2024, 12:07
Do not contact Budget insurance
Requested them to call me to get a quote on a motorcycle. Not only were they one of the most expensive, about 3 times what outsurance quoted me. About a month after I got the quote and joined outsurance they started spam calling me, letting me answer and then drop the call 3 seconds in atleast 3 times daily, even after I called their call center and told them to stop it continued.
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Replies (2)
Budget Insurance's replyOfficial
26 Apr 2024, 12:09Hi Pieter,
We acknowledge receipt of your complaint and apologise for any inconvenience caused to you.
Please be advised that this will be escalated to our marketing department with regards to the calls you have been receiving.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconvenience caused to you.
Please be advised that this will be escalated to our marketing department with regards to the calls you have been receiving.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply26 Apr 2024, 12:09
Official
Hi Pieter,
We acknowledge receipt of your complaint and apologise for any inconvenience caused to you.
Please be advised that this will be escalated to our marketing department with regards to the calls you have been receiving.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconvenience caused to you.
Please be advised that this will be escalated to our marketing department with regards to the calls you have been receiving.
Kind Regards,
The Budget Insurance Team
pK
pieter K's updateReviewer Update
29 Apr 2024, 18:15Friday after receiving your reply I was called again, I thought, okay let's give it a bit more time.
Surprise...Monday while trying to sleep (because I work nights shift) they called me up 2 more times...it's really getting pathetic.
The excuse is "it's marketing" how is it marketing if the call drops 3 seconds after you answer???
Surprise...Monday while trying to sleep (because I work nights shift) they called me up 2 more times...it's really getting pathetic.
The excuse is "it's marketing" how is it marketing if the call drops 3 seconds after you answer???
pK
pieter K's update29 Apr 2024, 18:15
Reviewer Update
Friday after receiving your reply I was called again, I thought, okay let's give it a bit more time.
Surprise...Monday while trying to sleep (because I work nights shift) they called me up 2 more times...it's really getting pathetic.
The excuse is "it's marketing" how is it marketing if the call drops 3 seconds after you answer???
Surprise...Monday while trying to sleep (because I work nights shift) they called me up 2 more times...it's really getting pathetic.
The excuse is "it's marketing" how is it marketing if the call drops 3 seconds after you answer???