MA
Ms A

1 reviews | Active since Jan 2024

09 Jul 2024, 09:11

Dissatisfied client

Absolute poor service received. Contacted them via website and my call was only returned after 2 hours . Spoke to a very *********** retentions consultant called Clair Naidoo , till today I am still waiting for her call as per our conversation. Very dissatisfied and unhappy client . Would not recommend to anyone

0
Replies (1)
Budget Insurance
Budget Insurance's reply09 Jul 2024, 09:20
Official
Hi MS, 

We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. 

Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department. 

Kind Regards, 
The Budget Insurance Team