KC
Koena C

1 reviews | Active since Mar 2026

19 Mar 2026, 16:26

Dishonesty by budget insurance

Budget insurance is very dishonest. Their new ad clearly states that if they cannot beat your current insurance they will pay you the difference. They recently quoted me and didn't beat my current insurer. I was asked to provide my ID, Policy schedule, Bank statement and bank confirmation letter. I did and budget told me that I do not qualify to be paid, yet they quoted me R1200 and my current insurer charges me R1061. So dishonest and ************. Really trash 🗑

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Replies (2)
Budget Insurance
Budget Insurance's reply19 Mar 2026, 16:37
Official
Hi Koena Chokoe, 

Thank you for taking the time to share your experience with us. 

Kind Regards,
The Budget Team 
Budget Insurance
Budget Insurance's reply20 Mar 2026, 15:31
Official
 Hi Koena Chokoe, 

Whilst during the quoting process, based on the information you provided, we were unable to beat your premium. However, as we conducted our verification to ensure that we had given you a quote based on like for like conditions, we found the following material differences. 
 
  • Multi-vehicle cover
 
It is on the basis of these differences that your price beat has been unsuccessful. We would still love to quote you on a like-for-like basis (taking the info in your schedule into account). Please advise if you would like me to get an agent to assist with this.

Please refer to our Terms and Conditions

 
 Beat Your Premium or Get Paid – Budget’s Price Beat Guarantee 

Kind regards,
The Budget team