hdpdp
hendrik du plessis du plessis

1 reviews | Active since Apr 2011

17 Feb 2016, 11:40

dishonest durig quotation

Good day<br> <br> kindly Cancel my cell phone insurance I took out half an hour ago.<br> The sales consultant told me my excess will be R1700 and not R2000. He was dishonest and this is already an indication I will have issues if I need to claim.<br> <br> Regards

0
Replies (1)
Budget Insurance
Budget Insurance's reply17 Feb 2016, 14:39
Official
Hello hendrik20,

Thank you for bringing this matter to our attention.

We confirm that the matter has been escalated to the relevant department who will need to listen to the relevant interaction and also double check the correct excesses applicable in the event of a claim.

We acknowledge the concerns raised and will ensure that the matter receives the attention it deserves.

Please accept our apologies for any inconvenience caused.

Kind Regards,

The Budget Insurance Team