LN
Langelihle N

1 reviews | Active since Feb 2026

05 Feb 2026, 12:27

Disgusting Service from Budget Warranty Claims...!

Hi, Please note I have not received any return calls from Mankwe (Team leader/Supervisor) as she had acknowledged my calls. I have never been this marginalized, I'm paying for this no one is doing me a favor, to being subject to this foul customer service, it's seems nobody cares. Claim number Re:***!

0
Replies (5)
Budget Insurance
Budget Insurance's reply05 Feb 2026, 12:30
Official
Good day Langelihle,

We're sorry to hear about this and will request that you are contacted as soon as possible.

Kind Regards,
The Budget Team.
LN
Langelihle N's update05 Feb 2026, 12:43
Reviewer Update
It's been three weeks since I lodge a claim with them and my has been stripped naked cause they wanted picture which will validate the claim. They have disrupted my career and my livelihood, making stupid for service I' am paying for month in and month out. Is this kind of service directed to black customers wthi this institution...???
Budget Insurance
Budget Insurance's reply05 Feb 2026, 13:07
Official
We understand your frustration.

You will be contacted as soon as possible. 

Kind Regards,
The Budget Team.
LN
Langelihle N's update05 Feb 2026, 19:42
Reviewer Update
Hi team,
Thank you for the prompt response, claim has been settled. We do not need to use these platforms to mitigate issues, a simple phone call is enough as a customer keeps me in the loop.

Thank you Mankwe for your patience even tho I was very frustrated with the whole process, your first week in the position has been tested and you'll survive more years. Continue with you humbleness and knowing customers are human beings.... 🙌🙏😎
Budget Insurance
Budget Insurance's reply05 Feb 2026, 19:56
Official
Thank you so much for updating us. We are happy to hear that you have been assisted. 

Kind Regards,
The Budget Team.