MI
Mashooda I
1 reviews | Active since May 2019
09 Jun 2025, 13:37
Disappointing
Disappointing customer service. 20% increase in premium after only 8 months on the car service plan. No advance notification of the increase. Customer service staff unable to assist to resolve. Access to managers blocked. Promise of a manager calling back remains unfulfilled since 04 June 2025
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Replies (1)
Budget Insurance's replyOfficial
09 Jun 2025, 13:42Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
Budget Insurance's reply09 Jun 2025, 13:42
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team