MN
Mpho N
1 reviews | Active since Jul 2024
07 May 2025, 11:14
Disappointed Customer
Monday the 5th of May I called and hold for more than 15 minutes, multiple times. I wanted to add a new car with them as I have a quotation and first car insured by Budget Insurance.
I had to use another company that costed me an arm and a leg. I'm disappointed.
Imagine what could happen in case of emergency.
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Replies (1)
Budget Insurance's replyOfficial
07 May 2025, 11:18Hi Mpho
Thank you for reaching out and sharing your experience with us. We sincerely apologise for the long hold times you encountered on May 5th when you tried to add a new car to your policy.
Kindly confirm if you require further assistance.
The Budget Team
Thank you for reaching out and sharing your experience with us. We sincerely apologise for the long hold times you encountered on May 5th when you tried to add a new car to your policy.
Kindly confirm if you require further assistance.
The Budget Team
Budget Insurance's reply07 May 2025, 11:18
Official
Hi Mpho
Thank you for reaching out and sharing your experience with us. We sincerely apologise for the long hold times you encountered on May 5th when you tried to add a new car to your policy.
Kindly confirm if you require further assistance.
The Budget Team
Thank you for reaching out and sharing your experience with us. We sincerely apologise for the long hold times you encountered on May 5th when you tried to add a new car to your policy.
Kindly confirm if you require further assistance.
The Budget Team