MS
Makalima S
1 reviews | Active since Jul 2025
01 Jul 2025, 16:18
Disappointed client....
My car has a warranty from budget...The car got overheating and spill water... I reported the matter but they only said they will pay one component which is thermostat...They said they can't pay for Radiator Core although these components work together, the one damaged another.... They only promise to pay Thermostat and housing plus two hours for labour....Am very disappointed I've been loyal to budget since 2018 i never change even when the other companies offer me less installments... Why they said I must send all the evidence although they are aware that they will pick and choose ....
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Replies (3)
Budget Insurance's replyOfficial
01 Jul 2025, 16:22Good day Makalima Sandisiwe,
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as
soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as
soon as possible.
Kind regards,
The Budget Team
Budget Insurance's reply01 Jul 2025, 16:22
Official
Good day Makalima Sandisiwe,
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as
soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as
soon as possible.
Kind regards,
The Budget Team
MS
Makalima S's updateReviewer Update
02 Jul 2025, 13:33Been waiting for the response but all I observe is silence 😪ðŸ˜.... How long must I wait... Can any person come in my rescue
MS
Makalima S's update02 Jul 2025, 13:33
Reviewer Update
Been waiting for the response but all I observe is silence 😪ðŸ˜.... How long must I wait... Can any person come in my rescue
MS
Makalima S's updateReviewer Update
02 Jul 2025, 15:06Petunia Mkwa**** was assigned to assist me but in vain...
MS
Makalima S's update02 Jul 2025, 15:06
Reviewer Update
Petunia Mkwa**** was assigned to assist me but in vain...