aK
akanyang K

1 reviews | Active since Jun 2015

24 Dec 2025, 08:59

Disappointed client

Our claim is taking a whole month and no solution since from 5th till today.. not even a courtesy car though we have been paying for it. Every consultant my husband speaks to says they will help but its 24th today nothing.

0
Replies (2)
Budget Insurance
Budget Insurance's reply24 Dec 2025, 09:04
Official
Good day Akanyang, 

We are sorry for the service you have received not being updated on your claim.

We have escalated your complaint to the relevant team to assist you.

Kind regards, 
The Budget team
aK
akanyang K's update24 Dec 2025, 15:24
Reviewer Update
We are still waiting, we are not getting any help but explanations that person who was dealing with the claim went on leave,what are we supposed to do,wait for him