NK
Nondumiso K

1 reviews | Active since Jul 2020

25 Jan 2025, 18:15

Disappointed

Disappointed by Budget Insurance Emergency Assist ,on the 23rd January my car was stuck in the middle of the road,during peak hour.i called Budget Insurance emergency assistance as I am a client, I will panicking because of the position of the place i was in wasn't sure of my safety. The agent dropped the call as I was hysterical.

0
Replies (2)
Budget Insurance
Budget Insurance's reply25 Jan 2025, 18:18
Official
Hi Nondumiso,
 
We are disappointed to hear this. 
 
We will escalate your matter to the relevant team to investigate. They will be in touch.
 
Kind Regards,
The Budget Team 
NK
Nondumiso K's update27 Mar 2025, 02:01
Reviewer Update
I'm still waiting for the relevant team to be in touch