DM
Dr M

1 reviews | Active since Apr 2017

22 Sept 2022, 09:33

Delay tactics when wanting termination

I phoned Budget Insurance this morning wanting to cancel a policy because of exorbitant premiums. I lost my patience when they transferred me to customer retention department, I cant waste more money through airtimer now.

0
Replies (2)
Budget Insurance
Budget Insurance's reply22 Sept 2022, 09:41
Official
 Hi Dr Sam,
  
 We acknowledge receipt of your complaint.
  
 Our team will be in contact with you to discuss your concerns.
  
 Kind Regards, 
 The Budget Insurance Team 

DM
Dr M's update22 Sept 2022, 13:41
Reviewer Update
The matter has been addressed, thank you.