MA
Mosebo A
1 reviews | Active since Oct 2025
30 Oct 2025, 14:10
Delay Tactics of budget exteded warranty
I am writing to express my extreme frustration and disappointment with the handling of my warranty claim for my car. It has been two weeks since I submitted my claim, and despite numerous attempts to contact your company, I have received no proper updates or communication regarding the progress of my claim.
I received an email stating that my claim was being reviewed, but since then, I have been met with complete silence. I have had to constantly reach out to your company to inquire about the status of my claim, only to be left without any meaningful response.
This lack of communication and unacceptable delay is causing me significant distress and inconvenience.
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Replies (1)Budget Insurance's replyOfficial
30 Oct 2025, 14:12Hi Mosebo,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply30 Oct 2025, 14:12
Official
Hi Mosebo,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
