DS
Dikeledi S

1 reviews | Active since Nov 2021

15 Nov 2021, 15:42

Delay claimed payment

I had an accident on the 19th September 2021,I claimed to thirty party they took time to help me. I did submitted everything they want, Right know it is nearly two months and they keep on saying they are waiting for a manager to authorize. And I told them i don't have a cartecy car to go to work, And i have eleven months baby boy i had to take him to crech and the crech is far away.Im really struggling due to transport.

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Replies (3)
Budget Insurance
Budget Insurance's reply15 Nov 2021, 16:27
Official
Hi Dikeledi,

Your matter has been escalated and our team will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team 

DS
Dikeledi S's update12 Dec 2021, 18:20
Reviewer Update
I'm Dikeledi Glendy Selemela,ID NO *** 089,Reference NO ***,Last time i complained about the delay payment of budget insurance to hellopeter.and hellopeter helped me too much,since on that day they started to respond quickly.but I'm not satisfied with the offer that they want to give me of 49 803.51,because it is too small to fix all the damages of my car.i sended them an email to tell them the money is too small to fix all the damages of my car.and the best thing they could do,is to organize with their panel beaters of budget insurance to fix my car.they replyed on that email,they said they will respond within a week but now is more than a week.i dnt have a cartecy car to go to work and I'm struggling because sometimes it is raining and, I'm still waiting for them since i had an accident on the 19th September 2021.i did a quotation at Auto Excellence Panel and Paint at midrand it cost R91 674.12 my contact number is *** and I know hellopeter is going to solve this problem.
DS
Dikeledi S's update28 Dec 2021, 15:36
Reviewer Update
I'm still waiting for the respond from hellopeter I'm Dikeledi Glendy Selemela