RE
Roxanne E

1 reviews | Active since May 2012

10 Feb 2016, 17:18

Debited R138 from my account without my permission

I am DISGUSTED with Budget insurance, my car insurance is R367 and at the end of January Budget insurance debited my bank account with R505 without my permission. I emailed them twice to ask them why this happened and up until today I have had NO RESPONSE from them. This is pathetic service and they basically ****** ME WITH OPEN EYES!!!! I want my money back, DO NOT PHONE ME, EMAIL me so that I can have proof as to why this happened.

0
Replies (1)
Budget Insurance
Budget Insurance's reply11 Feb 2016, 11:15
Official
Hello Roxy20v,

Thank you for your comments.

We have noted that the increase in premium was due to your recent policy review. We will communicate with you on e mail to address this matter.

Apologies for the inconvenience caused.

Kind Regards
The Budget Insurance Team