RM
Ranvir M
1 reviews | Active since Nov 2009
22 Sept 2015, 11:33
Debited a day before agreed date
I would like to express my frustration that you guys debited my account a day before than agreed.<br> <br> Please make a note as i warn you that i will not only reverse the debit order but take my cover elsewhere in future!!
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Replies (1)
Budget Insurance's replyOfficial
22 Sept 2015, 15:04Hello Ran,
We acknowledge receipt of your complaint.
We confirm that one of our Customer Relation Specialists contacted you and discussed the early deductions with you. As requested we have amended the policy in order for no early deductions to be processed. We truly apologise for the inconvenience and frustration this has caused and thank you for allowing us the opportunity to resolve this matter.
Please feel free to contact our Customer Relation Specialist should you require any assistance in the future.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We confirm that one of our Customer Relation Specialists contacted you and discussed the early deductions with you. As requested we have amended the policy in order for no early deductions to be processed. We truly apologise for the inconvenience and frustration this has caused and thank you for allowing us the opportunity to resolve this matter.
Please feel free to contact our Customer Relation Specialist should you require any assistance in the future.
Regards,
The Budget Insurance Team.
Budget Insurance's reply22 Sept 2015, 15:04
Official
Hello Ran,
We acknowledge receipt of your complaint.
We confirm that one of our Customer Relation Specialists contacted you and discussed the early deductions with you. As requested we have amended the policy in order for no early deductions to be processed. We truly apologise for the inconvenience and frustration this has caused and thank you for allowing us the opportunity to resolve this matter.
Please feel free to contact our Customer Relation Specialist should you require any assistance in the future.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We confirm that one of our Customer Relation Specialists contacted you and discussed the early deductions with you. As requested we have amended the policy in order for no early deductions to be processed. We truly apologise for the inconvenience and frustration this has caused and thank you for allowing us the opportunity to resolve this matter.
Please feel free to contact our Customer Relation Specialist should you require any assistance in the future.
Regards,
The Budget Insurance Team.