SD
Solomon D
1 reviews | Active since Feb 2020
10 Sept 2025, 20:32
debit my account during the month
I took an insurance cover Monday 08/09/2015 and paid R878 pro rata fee we agreed that they will debit my account last of the month. Instead budget debited my account today for the amount of R119 and i got penalized by my bank for the return of R224.51 How do you resolve this mess. South Africa be alert i want them to pay my account and apology letter. They can help me with a simple thing of getting my car disc. They come with all tricks in the book
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Replies (4)0
Replies (4)
Budget Insurance's replyOfficial
10 Sept 2025, 20:38Good day Solomon
We're sorry to hear about this.
We will escalate your complaint to the relevant department and they will be in touch with you.
Kind Regards,
The Budget Team.
We're sorry to hear about this.
We will escalate your complaint to the relevant department and they will be in touch with you.
Kind Regards,
The Budget Team.
Budget Insurance's reply10 Sept 2025, 20:38
Official
Good day Solomon
We're sorry to hear about this.
We will escalate your complaint to the relevant department and they will be in touch with you.
Kind Regards,
The Budget Team.
We're sorry to hear about this.
We will escalate your complaint to the relevant department and they will be in touch with you.
Kind Regards,
The Budget Team.
SD
Solomon D's updateReviewer Update
10 Sept 2025, 20:55Empty promises, why did you diduct the money from my account during the month? I paid the prorata Monday morning 8/9/25 today is it month end for budget 10/09/25 ? You are messing up my account.i need you to pay that amount R 268 and write an apology letter later after you have paid. I took two insurance cover for.my vehicle and scratch and dents cover that includes helping me with the renewal of my car disc. Im tired of lies and empty promises
SD
Solomon D's update10 Sept 2025, 20:55
Reviewer Update
Empty promises, why did you diduct the money from my account during the month? I paid the prorata Monday morning 8/9/25 today is it month end for budget 10/09/25 ? You are messing up my account.i need you to pay that amount R 268 and write an apology letter later after you have paid. I took two insurance cover for.my vehicle and scratch and dents cover that includes helping me with the renewal of my car disc. Im tired of lies and empty promises
Budget Insurance's replyOfficial
10 Sept 2025, 21:47We do apologize for the inconvenience caused to you, please note that we have escalated the complaint to the relevant department to investigate the matter.
Budget Insurance's reply10 Sept 2025, 21:47
Official
We do apologize for the inconvenience caused to you, please note that we have escalated the complaint to the relevant department to investigate the matter.
SD
Solomon D's updateReviewer Update
10 Sept 2025, 22:07I will send you my bank statement to see what I'm talking about. Im sick and tired of showing entities of their deliberate mistake. Explain to me when is your monthend? Is it during the month around the 10th of each month? Or last day of the month as agreed when i took an insurance? Just fix this without me calling Budget insurance.please note I'm also escalating this matter
SD
Solomon D's update10 Sept 2025, 22:07
Reviewer Update
I will send you my bank statement to see what I'm talking about. Im sick and tired of showing entities of their deliberate mistake. Explain to me when is your monthend? Is it during the month around the 10th of each month? Or last day of the month as agreed when i took an insurance? Just fix this without me calling Budget insurance.please note I'm also escalating this matter