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nkosana D
1 reviews | Active since Aug 2017
12 Jul 2021, 08:50
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I am every disappointed in you budget when i took my cell phone insurance my premium was worked out on the price of my device but when it is time to pay it is a different story. You representative said to me I will get to choose a device in a certain price range but that was not true .please sort it out if u don't come back to me I go to radio702 and ombudsman for help and you might suffer reputation damage which is not my intention
Helpful (0)
Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
12 Jul 2021, 12:33Hi Nkosana,
We would like to apologise for the inconvenience.
We have escalated your matter to our team, they will contact you to discuss your concerns.
Kind Regards,
The Budget Team
We would like to apologise for the inconvenience.
We have escalated your matter to our team, they will contact you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply12 Jul 2021, 12:33
Official
Hi Nkosana,
We would like to apologise for the inconvenience.
We have escalated your matter to our team, they will contact you to discuss your concerns.
Kind Regards,
The Budget Team
We would like to apologise for the inconvenience.
We have escalated your matter to our team, they will contact you to discuss your concerns.
Kind Regards,
The Budget Team
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nkosana D's updateReviewer Update
12 Jul 2021, 13:57Budget please assist me with this complaint. The lady that is calling me is not trying to assist me she is trying to show me that she is clever than me.
Who do i contact to resolve this issue?
Who do i contact to resolve this issue?
nD
nkosana D's update12 Jul 2021, 13:57
Reviewer Update
Budget please assist me with this complaint. The lady that is calling me is not trying to assist me she is trying to show me that she is clever than me.
Who do i contact to resolve this issue?
Who do i contact to resolve this issue?
Budget Insurance's replyOfficial
12 Jul 2021, 14:51Hi Nkosana,
Your matter has been escalated to the relevant team to look into, they will contact you to discuss your concerns.
Kind Regards,
The Budget Team
Your matter has been escalated to the relevant team to look into, they will contact you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply12 Jul 2021, 14:51
Official
Hi Nkosana,
Your matter has been escalated to the relevant team to look into, they will contact you to discuss your concerns.
Kind Regards,
The Budget Team
Your matter has been escalated to the relevant team to look into, they will contact you to discuss your concerns.
Kind Regards,
The Budget Team