1 reviews | Active since Feb 2017
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<p>I have a loyal customer with Budget Insurance for over 5 years, Today to my surprise I called in to change my debit order date and the consultant asked if i would like to activate the cash back reward bonus which will be in effect only from today!!!</p> <p>I was also told today that this option was offered to me when I joined which is NOT the case.</p> <p>Why would someone not take up this option that is offered for FREE?????</p> <p> </p> <p>Think i need to change to OUTSUARANCE where benefit like this is automatic.</p> <p> </p> <p>****** Customer</p> <p>Zain Lutchmia</p> <p> </p> <p>******</p>
We acknowledge receipt of your complaint.
Kindly be advised that the matter will be escalated to the relevant team who will contact you to address your concerns.
Kind Regards
The Budget Team
We acknowledge receipt of your complaint.
Kindly be advised that the matter will be escalated to the relevant team who will contact you to address your concerns.
Kind Regards
The Budget Team
Dear Zain
Further to our telephonic discussion; the cash back option is also mentioned on all our letters that are sent to you informing you that this benefit can be added to your policy.
We greatly value you as our client and would hate to lose you. Thank you for adding this benefit onto your policy and we trust we shall continue our relationship with you for many years to come.
Kind Regards
The Budget Team
Dear Zain
Further to our telephonic discussion; the cash back option is also mentioned on all our letters that are sent to you informing you that this benefit can be added to your policy.
We greatly value you as our client and would hate to lose you. Thank you for adding this benefit onto your policy and we trust we shall continue our relationship with you for many years to come.
Kind Regards
The Budget Team