Customer service is perfect, you don't have to wait too long waiting for them to answer your call, you get a professional assistance and a detailed guidance regarding your policy

Customer service is perfect, you don't have to wait too long waiting for them to answer your call, you get a professional assistance and a detailed guidance regarding your policy. I often request to speak to a particular individual when I need some help (Mpume Thwala) she is the reason why I'm still with Budget insurance. She is very professional. She makes sure she gives you all the information you need to know so that you don't regret your decisions. She is patient and doesn't not put you under pressure.