aM
alfred M

1 reviews | Active since Aug 2014

29 Jan 2015, 12:22

customer service excellence

I joined budget insurance about 2 yrs ago, and since then have not looked back, or can I say that I can find fault with their service delivery. I insured my bike with them, and every time that I needed help, which happened quite often in this case, they were there for me. The concern and quick response. To my plight, especialy over the past 6 months, has been nothing but exemplary. I unfortunately had my bike ****** last night, but again.....the concern expressed by the person whom took my details concerning my loss (Cheryl Ngxangane) was such a relief, as you felt that you were dealing with a family member and not just a \ consultant"I would recommend Budget insurance to all my friends and family"

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Replies (1)
Budget Insurance
Budget Insurance's reply29 Jan 2015, 12:35
Official
Hello a.j.majiet,

Thank you for sharing your experience with us.

This is the kind of feedback we strive for, and will take great pleasure in sharing your feedback with Sheryl and the Management team.

Enjoy the rest of your day!

Kind Regards
The Budget Team.