GF
Gina F

1 reviews | Active since Jul 2016

04 Jul 2016, 07:01

Customer Service

<p>just wanted to comend Wayne Powell on excellent customer service. I phoned Budget on Thursday and Friday and spoke to various consultants who advised that they cannot help me and I must just wait for the document I had requested. When I contacted Budget this morning I was luck enough to get hold of this exceptional consultant who took the time to send me the document immediately.</p> <p> </p> <p>I think all the other customer service consultants can take a leaf out of his book.</p> <p> </p> <p>Thank you so much Wayne for your help it does make our jobs easier.</p>

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Replies (1)
Budget Insurance
Budget Insurance's reply04 Jul 2016, 08:52
Official

Thank you so much for taking the time to send us this positive feedback on service well rendered by Wayne.

We will most certainly convey your kind words to him and in addition include his manager to share this with the rest of the team to increase overall service improvement.

Have an awesome week ahead.

Kind Regards

The Budget Team