****py Service

I am a new customer with you guys and from day one which is Friday the 11th March 20016 I have not been happy with your service-firstly I choose your company to insure my vehicle as I thought you guys were the best however I have now learnt the hard way that you guys arent as my problems are simply-I firstly could not collect my new vehicle on Friday from the dealership because your sales consultant doesn't listen to the customer and insures my vehicle under an automatic when I clearly stated that it is a manual? Then I enquire and correct this and end up paying R30 more on my premium???Now I get another sms from my bank stating a payment made to you guys in which you have already deducted my starting fees on Friday??????So now I'm paying twice?????Then I try to phone your number only to be told from a recording your business hours????This is really become **** service I want this resolved in matter that suites me as you have done nothing than disappoint me from day one and now I am paying unnecessary bank charges for your mistake. I expect this matter to resolved in a timely matter with an outcome that satisfies me as a customer