SM
Siphiwe M
1 reviews | Active since Apr 2016
18 Apr 2016, 11:59
****py Call Centre & Overall Service
Since last week Thursday I have been trying to put through my claim but sadly every time I get put through to call centre agent my line becomes mysteriously bad and the agent can't hear a word I say. I have called Budget using a cellphone and landline and I keep experiencing the same problem. I have tried to submit my claim via [URL Removed] and my policy doesn't exist! Please I need to put through my claim like as in yesterday!
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Budget Insurance's replyOfficial
18 Apr 2016, 15:28Hello sea_pea_where,
We acknowledge receipt of your complaint
As telephonically discussed; I shall refer your complaint to our Value Added Product department to contact you to have your claim registered.
Please accept our apology for the inconvenience and frustration caused.
Kind Regards
The Budget Team
We acknowledge receipt of your complaint
As telephonically discussed; I shall refer your complaint to our Value Added Product department to contact you to have your claim registered.
Please accept our apology for the inconvenience and frustration caused.
Kind Regards
The Budget Team
Budget Insurance's reply18 Apr 2016, 15:28
Official
Hello sea_pea_where,
We acknowledge receipt of your complaint
As telephonically discussed; I shall refer your complaint to our Value Added Product department to contact you to have your claim registered.
Please accept our apology for the inconvenience and frustration caused.
Kind Regards
The Budget Team
We acknowledge receipt of your complaint
As telephonically discussed; I shall refer your complaint to our Value Added Product department to contact you to have your claim registered.
Please accept our apology for the inconvenience and frustration caused.
Kind Regards
The Budget Team