MN
Mpho N
1 reviews | Active since Apr 2014
15 Apr 2015, 15:05
CRACKED HOUSE
I reported them to you already and I have not received any feedback from them.<br> <br> I got a policy with them and my house is cracked and they are refusing to compensate me.
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Budget Insurance's replyOfficial
15 Apr 2015, 16:27Hello mphon67,
We have noted that this is your second complaint regarding the same matter.
We have been in contact with you after your initial complaint. An offer was made to you regarding the compensation of the damages we are liable for, which you have declined.
We further confirm that the Ombudsman for Short Term Insurance agreed with our offer, unfortunately you have declined our offer on both occasions.
In view of the above we are unable to assist you any further and have no other option but to close our file.
Regards,
The Budget Insurance Team.
We have noted that this is your second complaint regarding the same matter.
We have been in contact with you after your initial complaint. An offer was made to you regarding the compensation of the damages we are liable for, which you have declined.
We further confirm that the Ombudsman for Short Term Insurance agreed with our offer, unfortunately you have declined our offer on both occasions.
In view of the above we are unable to assist you any further and have no other option but to close our file.
Regards,
The Budget Insurance Team.
Budget Insurance's reply15 Apr 2015, 16:27
Official
Hello mphon67,
We have noted that this is your second complaint regarding the same matter.
We have been in contact with you after your initial complaint. An offer was made to you regarding the compensation of the damages we are liable for, which you have declined.
We further confirm that the Ombudsman for Short Term Insurance agreed with our offer, unfortunately you have declined our offer on both occasions.
In view of the above we are unable to assist you any further and have no other option but to close our file.
Regards,
The Budget Insurance Team.
We have noted that this is your second complaint regarding the same matter.
We have been in contact with you after your initial complaint. An offer was made to you regarding the compensation of the damages we are liable for, which you have declined.
We further confirm that the Ombudsman for Short Term Insurance agreed with our offer, unfortunately you have declined our offer on both occasions.
In view of the above we are unable to assist you any further and have no other option but to close our file.
Regards,
The Budget Insurance Team.