ZM
Zama M

1 reviews | Active since Nov 2015

18 Dec 2015, 11:45

Courtesy car deposit

I have just registered my claim. I am told i have to pay R1350 for a Courtesy Car which was not stipulated on the Terms and conditions of my policy. I dont have that money now. Budget must pay that money not me, since they failed to update their T&Cs

0
Replies (1)
Budget Insurance
Budget Insurance's reply21 Dec 2015, 07:35
Official
Hello MyCupcake32,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists contacted you and discussed the fuel deposit with you.
We thank you for your understanding and apologise for any inconvenience caused.

Regards,
The Budget Insurance Team.