T
Teboho

1 reviews | Active since Apr 2025

18 Apr 2025, 04:12

*********** consultant's

Their consultants are ***********, I called last week Friday to register a claim. Spoke to a consultant and as we were busy on the call,it got cut off. I called back and guy I spoke to told me the consultant says she was going to call me back . Been calling and you are kept holding for long. It's now another Friday and I am still waiting for the call

0
Replies (2)
Budget Insurance
Budget Insurance's reply18 Apr 2025, 08:38
Official
Hi Teboho,

We would like to apologise for any inconvenience we may have caused.
 
We will escalate your matter to the relevant team and our team will contact you with feedback.
 
Kind Regards,
The Budget Team
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Teboho's update22 Apr 2025, 12:51
Reviewer Update
Still waiting for escalation and still struggling to get through .