1 reviews | Active since Aug 2025
Consistently Poor Service from Budget Insurance
My experience with Budget Insurance has been extremely disappointing. I opened my current claim in June, and to this day there has been no resolution. The person assigned to my case shows no urgency, no accountability, and no follow-through. Every time they request documents, I submit them immediately, yet there is still no progress or meaningful feedback. What makes this even worse is that this is not the first time. Every claim I’ve ever made with Budget Insurance has been handled poorly not a single one has been smooth or efficient. The pattern is always the same: delays, repeated requests for the same information, and a complete lack of communication.
Yet, despite their ongoing failure to assist, they never fail to debit me every month without hesitation. Based on my consistent experience, I cannot recommend Budget Insurance at all. They seriously need to improve the way they manage claims and treat their customers
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
