LL
Lonwabo L

1 reviews | Active since Dec 2021

03 Jan 2025, 08:23

Confusion over claim

I would like clarity- I had a budget policy for my car. Premium was due on the 15th of each month- are these premiums paid in advance and since my premium is on on the 15th am I covered for the next 30 days until the next premium due date? This is because budget asserts that they are not liable for a claim occuring on the 13th of august although the last premium was paid on the 15 of July- the preceding month. The incident occured on the 13 of august and the insurere was alerted of the incident on the same day. A claim number was issued on the same day and the outcome was communicated 2 days later on the 15th which was a write off. My question is am I coverd for the incident if the last payment was on the 15th of july

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Replies (2)
LL
Lonwabo L's update03 Jan 2025, 14:16
Reviewer Update
I am humbly greatfull for the manner in which this was resolved after I got a response from Budget Insurance from Dashnee. They definitely went above and beyond and I am eternally thankful!
Budget Insurance
Budget Insurance's reply03 Jan 2025, 14:22
Official
Good day Lonwabo.

Thank you for the feedback and we are glad to hear that you have been assisted.

Kind regards, 
The Budget team