Complaint

Still had no concrete response from Budget. I keep getting generic emails. The first was that I would get a response within 4 working days which would be 29th October. Then on the 29th I received an email saying that I would get a response withing 24 to 48 hours. 24 hours would be Saturday, so don't think any one will respond and 48 hours is Sunday. Again I don't think there will be a response. And, Monday is now declared a public holiday, therefore again , no response is expected. Absolutely appalling response. Thus seems to be going nowhere. Who else can I turn to??????