Complaint

I once joined budget for a year insuarence.i was under home cover insurance paying R198.00 a monthly. I hVe relocated to a new flat so the next thing they told me they won't cover me for any loses Becoz of security reasons so I Phoned for an assistence but I couldn't get any help they where busy referring me playing around with my time and my own airtime.. They didn't refund my money upto date this company called budget insurance it's a scaam