zM
zurayda M
1 reviews | Active since Mar 2012
30 Apr 2025, 17:44
Communication? WHERE?!!!!
1st email sent to Budget on the 10th initiating a claim.After mutliple emails i finally get a call from Xola a manager who admitted my claim shouldve been finalised 27th March and corrective measures will be taken with the person resonsible for the delay.Case escalated to Natasha in disputes still nothing !!!Tomorrow is 01May still no payout no communication,just radio silence.Im am dissapointed in the lack of communication to say the least.Very quick to debit accounts but slow on customer service and payouts.Disgusted!!!!
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Budget Insurance's replyOfficial
30 Apr 2025, 17:46Hi Zurayda,
We do apologise for the service and inconvenience.
We'll look into your matter and contact you during office hours with feedback.
Kind Regards,
The Budget Team
We do apologise for the service and inconvenience.
We'll look into your matter and contact you during office hours with feedback.
Kind Regards,
The Budget Team
Budget Insurance's reply30 Apr 2025, 17:46
Official
Hi Zurayda,
We do apologise for the service and inconvenience.
We'll look into your matter and contact you during office hours with feedback.
Kind Regards,
The Budget Team
We do apologise for the service and inconvenience.
We'll look into your matter and contact you during office hours with feedback.
Kind Regards,
The Budget Team