communication

I got an insurance quote via [URL Removed] and a consultant at budget insurance called.. He clarified the quote and we agreed that the debits will start coming in at the end of January 2016 but that wasn't the case. The debits came in at the first week of December 2015. I had not sure inspected the car when the debuts were already coming in. I left a complaint to budget insurance support last week asking this to be resolved and they told me they were going to get this investigated and fixed by Wednesday the 13th of January. I haven't heard from them. I want this cover canceled immediately because clearly commission runs the streets there.