YG
Yolande G

1 reviews | Active since Mar 2026

10 Mar 2026, 10:11

Committed ***** & Tried to Frame Toyota

Committed ***** My handbag was tampered with my keys damaged with the spare ******. I made my claim. They came back and said that Toyota were lying about the cost to get new keys. Toyota in writing confirmed the cost with documented evidence. I have been without a car for a week and half. Despite paying insurance for a courtesy car Budget refused to give me one because the vehicle was not in accident. This despite it being completely immobile. I have been advised that Budget are committing *****.

0
Replies (3)
Budget Insurance
Budget Insurance's reply10 Mar 2026, 10:13
Official
Hi Yolande , 

This is concerning to hear, and we would like to apologize for the service and experience. We will escalate to the relevant department to assist. 

Kind Regards, 
The Budget Team
YG
Yolande G's update10 Mar 2026, 10:17
Reviewer Update
You can speak to Neol in your claims department I am opening a ***** case with SAPS against you.
Budget Insurance
Budget Insurance's reply10 Mar 2026, 10:55
Official
Thank you for your response. We take your concerns seriously and note your intention to escalate the matter

The relevant team will be in contact with you to discuss all your concerns.