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elias E

1 reviews | Active since Sept 2009

19 Sept 2016, 15:44

Commendable and excellent service from Ms Robyn Martin

<p>Ms Robyn Martin epitomises a dedicated and professional employee par excellence. Not only did she keep her promise to call me on a specific date and time, but she also fulfilled her pledge to resolve my query in an amicable way. As a result of her intervention, I had to revoke my decision to leave Budget Insurance to join another brand. Through her professionalism, I am convinced that there are still people out there who go the extra mile to ensure customer-satisfaction and prevent their companies from losing clients. Her actions made me to stay with Budget Insurance, which I now consider to be the best insurance company in the country. Thank you very much Robyn, much appreciated. </p>

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Replies (1)
Budget Insurance
Budget Insurance's reply19 Sept 2016, 16:11
Official

WoW!! what an awesome compliment!

Thank you so much for taking the time to send us this positive feedback about the service you have recieved from Robyn. I am certain she will be over the moon and feel a sense of accomplishment when this feedback is sent to her.

We are very excited to hear that she was able to retain your loyal service.

Have a fantastic week ahead !!

Kind Regards

The Budget Team