DS
Donnavin S
1 reviews | Active since Nov 2013
21 May 2015, 09:05
Claims taking longer than expected
I have put in a claim at budget insurance. I am still waiting to hear when this claim is going to pay out. You must call after them to find out whats happening. The service that you get from outsurance is much better. Strongly think that i must move to outsurance.
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Budget Insurance's replyOfficial
21 May 2015, 09:27Hello Donnavin,
We have noted your concern, thank you for bringing this matter to our attention.
Regular feedback to our clients is a crucial aspect of our customer service. We have escalated the complaint to the relevant manager to investigate and to provide you with feedback as soon as possible.
Apologies for the delay and inconvenience caused.
Kind Regards
The Budget Team
We have noted your concern, thank you for bringing this matter to our attention.
Regular feedback to our clients is a crucial aspect of our customer service. We have escalated the complaint to the relevant manager to investigate and to provide you with feedback as soon as possible.
Apologies for the delay and inconvenience caused.
Kind Regards
The Budget Team
Budget Insurance's reply21 May 2015, 09:27
Official
Hello Donnavin,
We have noted your concern, thank you for bringing this matter to our attention.
Regular feedback to our clients is a crucial aspect of our customer service. We have escalated the complaint to the relevant manager to investigate and to provide you with feedback as soon as possible.
Apologies for the delay and inconvenience caused.
Kind Regards
The Budget Team
We have noted your concern, thank you for bringing this matter to our attention.
Regular feedback to our clients is a crucial aspect of our customer service. We have escalated the complaint to the relevant manager to investigate and to provide you with feedback as soon as possible.
Apologies for the delay and inconvenience caused.
Kind Regards
The Budget Team