Claiming Process was Lengthy and Inconsistent

Hi all ,

I pay attention to detailing and consistency of the level of professionalism from each consultant.

Claiming process with budget was so tacky .

1. The consultant I was given Patience Duma drags the process and doesn’t deliver on correspondence on the days she said she will , I have to be the on initiating calling .

2 . The gave me an overlypriced access fee , I called back and I questioned it they said they will rectify it , till collection nothing .

Please work on consistency of your consultants , the last consultant Mohammed Boston sounded extremely tired over the phone , the qaulity of the call with him was poor , I even made it it clear .

Overall I give you 1/10 !

1 is just my kindness that eventually my car got assisted but what a process , you have lost me as a client !!!!