Claim rejection using undisclosed policy amendments to the client.

Claim rejection using undisclosed policy amendments to the client. Warranty department sent me emails before the assessment was done stating that i did not send the required documents, while the documents were sent on the 22nd of Jan 2026. After this rejection, another email was sent to me informing about an appointed assessor, and after this assessor a second assessor after a week was appointed which when i called said that what i claimed for wasnt in my policy document, when u enquired about this as it was not true they said that no he made a mistake, it is covered but they wont pay for it due to page 10 in my policy document (the page i did not have to my policy document). The handler sent me the revised and amended policy document that wasn't disclosed to me for three years under this insurer. I shared the document that was given to me, the handler said that i should press the link to see the amended document, that was done without my knowledge. They wanted reasons to reject what was covered in my warranty cover.