Claim Rejection

I had an accident on the 23rd of August 2018 and my car was a write off and My insurance sent an Assesor to check the scene and He also interviewed friends and securities from my place where I stay to check if maybe I had possesion of the car I guess...later on I was asked to furnish my insurance with Tracking records for the day before accident and the day of accident and I didnt give out the information because I asked what my claim has to do with my tracking records and I also checked my policy documents and I didnt find any clause which specifically outline Tracker information in case of claim and I also called in to confirm with one of the representatives and he sided with me..So on the 5th of Sept 2018 I was asked to provide the information hence my claim will be rejected and I was given 14days from date of request..Yesterday (12th of Sept 2018) I called the Seniour Consultant who is handling my case to check on the progress and He said he will finalise the claim and forward it to the Manager to decide on the outcome of the claim. And today I recieved a call that my claim is rejected and that Iam given 48hrs to remove my car from where its kept and my policy cancellation documents were sent to my via email suprisinglg after 1hr 30 mins I recieved a call from the Seniour consultant stating that the Insursnce has reviewed its decision and thy giving till the 18th of Sept to Furnish them with My tracking records of the day before the accident and the acccident date...Iam afraid of the outcome of this claim again because my policy is already cancelled with them and the decision was taken within the given period .Mybe the request is for formalities or they just wana wait for those 14days irregardles of whether I send or not.....Its a dilemma