MM
Mbali M

1 reviews | Active since Nov 2011

24 Nov 2015, 10:06

Claim rejected

Kindly note I still waiting for you guys to return my phone since you told me that my claim was rejected .<br> I also requested for my insurance to be cancelled last month but you guys are still debiting my account.<br> Can I please have someone correct this as I'm really thinking of cancelling all my products with you guys as the service I'm getting from you is pathetic.<br>

0
Replies (1)
Budget Insurance
Budget Insurance's reply25 Nov 2015, 14:16
Official
Hello Mbalisto,

We acknowledge receipt of your complaint.

We have emailed your request to the value added department who will be in contact with you to discuss your concerns. We have also requested that they discuss and confirm the cancellation of the value added policy with you.

We apologise for the inconvenience this has caused.

Regards,
The Budget Insurance Team.