Claim not complete 6 months later

Item: Budget Insurance
Rating: 1
Author: Kayle N

It has been over 6 months since I claimed for damaged to my LG television and still no resolution.

This is the second time in a row that Budget Insurance has inconvenienced me due to the inability to settle a claim timeously and to the customers satisfaction.

It's time for me to move to a different insurance company.

Helpful (0)

Replies (2)

Budget Insurance's replyOfficial

05 Mar 2023, 11:37

Good day Kayle,

We acknowledge receipt of your complaint.

We will refer your matter to the relevant team to investigate. They will contact you with feedback.

Kind Regards,
The Budget Team

Budget Insurance's reply05 Mar 2023, 11:37

Official

Good day Kayle,

We acknowledge receipt of your complaint.

We will refer your matter to the relevant team to investigate. They will contact you with feedback.

Kind Regards,
The Budget Team

Kayle N's updateReviewer Update

09 Mar 2023, 03:13

I have not heard from a budget Ins. representative since recieving this response.

What is the hold up? I expected urgency considering this aim has gone 6 months without completion. Yet there is silence from your side.

Please contact me asap!

Kayle N's update09 Mar 2023, 03:13

Reviewer Update