1 reviews | Active since Feb 2017

22 Feb 2017, 15:48

Claim declined

<p>They are quick to give you insurance but when coming to a claim they are full of stories. Please people do not consider Budget insurance. My roof leaked after the heavy rains and they sent out one of there suppliers and the claim was submitted but later i got a call to say thney will not cover the claim due to where and tear.</p> <p>Really why do you have insurance then.</p>

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Replies (2)
Budget Insurance
Budget Insurance's reply22 Feb 2017, 16:20
Official

Thank you for bringing this matter to our attention.

Kindly be advised that the matter has been escalated to a Customer Relations Specialist who will contact you to address your concerns.

Kind Regards

The Budget Team

Budget Insurance
Budget Insurance's reply23 Feb 2017, 11:06
Official

Dear Mr Barnes

We have received confirmation that contact has been made with you in terms of your options regarding the way forward.

Kind Regards

The Budget Team