MR
MOLOKO R

1 reviews | Active since Feb 2018

21 Mar 2022, 09:45

Claim

Are we ever gonna get a final answer from you ? You do understand being involved in an accident is a traumatic experience and the sooner our claim is finalised the sooner we can start moving in with our lives? So according to you five working days isn’t enough. You need two weeks.

0
Replies (4)
Budget Insurance
Budget Insurance's reply21 Mar 2022, 13:08
Official
 Hi Moloko,

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Budget Team 
MR
MOLOKO R's update22 Mar 2022, 14:01
Reviewer Update
Till now your consultant has not come back to us. Requested to speak to the manager and we were told she isn’t available.
Budget Insurance
Budget Insurance's reply22 Mar 2022, 14:21
Official
Hi Moloko,
  
We acknowledge receipt of your complaint.
  
Our team will be in contact with you before close of business to discuss your concerns.
  
Kind Regards, 
The Budget Insurance Team
MR
MOLOKO R's update22 Mar 2022, 14:58
Reviewer Update
Lo did the manager call and say she will update us tomorrow.