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<p>I have been paying for a value added product cover from Budget insurance. Now comes the time for me to claim. Claim took two weeks to finalise only to be rejected because the quotation included a rim which I did not make a claim for. I only inquired about it. No communication. I had to do follow up everyday. Today tire claim is approved. Guess what? I still have to pay more than R540.00 in axcess and they will only pay something less than R100. They claim that my thread is less than 2mm. Bull**** that mean I can only claim for a tire thats still fairly new. For that matter I would appreciate if my premiums from 2017 to now could be reimbused and discontinue with your poor service. As soon as I get another insurer I am conceling that insurance cover. Poor service makes me sick. They never miss a debit day. I get debited R173 every month for this nonsense now they want to pay even less than my monthly premium. I'm so disgusted.</p>