CP
Curtis P
1 reviews | Active since Feb 2023
28 May 2026, 08:13
Claim
Service not the best, logged a claim and they keep on postponing the date of the verdict. first it was 21 May, then moved to 27 May, now moved to 03 June. i wouldnt be suprised if date is moved to 31 december next
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Replies (3)0
Replies (3)CP
Curtis P's updateReviewer Update
28 May 2026, 08:15Moreover consultants even shout when raise dissatisfaction
CP
Curtis P's update28 May 2026, 08:15
Reviewer Update
Moreover consultants even shout when raise dissatisfaction
Budget Insurance's replyOfficial
28 May 2026, 08:45Good day Curtis,
Thank you for bringing this to our attention, and we sincerely apologise for the frustration caused.
We understand your concern regarding the repeated postponements of your claim outcome. Please be assured that we take this matter seriously. Your query has now been escalated to the relevant team for urgent review and feedback.
We will ensure that this is followed up closely and that you receive a definitive update as soon as possible. We truly appreciate your patience and understanding during this process.
Kind regards,
The Budget team
Thank you for bringing this to our attention, and we sincerely apologise for the frustration caused.
We understand your concern regarding the repeated postponements of your claim outcome. Please be assured that we take this matter seriously. Your query has now been escalated to the relevant team for urgent review and feedback.
We will ensure that this is followed up closely and that you receive a definitive update as soon as possible. We truly appreciate your patience and understanding during this process.
Kind regards,
The Budget team
Budget Insurance's reply28 May 2026, 08:45
Official
Good day Curtis,
Thank you for bringing this to our attention, and we sincerely apologise for the frustration caused.
We understand your concern regarding the repeated postponements of your claim outcome. Please be assured that we take this matter seriously. Your query has now been escalated to the relevant team for urgent review and feedback.
We will ensure that this is followed up closely and that you receive a definitive update as soon as possible. We truly appreciate your patience and understanding during this process.
Kind regards,
The Budget team
Thank you for bringing this to our attention, and we sincerely apologise for the frustration caused.
We understand your concern regarding the repeated postponements of your claim outcome. Please be assured that we take this matter seriously. Your query has now been escalated to the relevant team for urgent review and feedback.
We will ensure that this is followed up closely and that you receive a definitive update as soon as possible. We truly appreciate your patience and understanding during this process.
Kind regards,
The Budget team
CP
Curtis P's updateReviewer Update
28 May 2026, 16:15Your consultants are pathetic they rep**** back only after i wrote comment on hello peter all of a sudden the claim assessor is acting like they have been trying to contact me. Worse part they are asking for information that they declared is not required on policy schedule, what kind of nonsense is this. Highly untrained consultants
CP
Curtis P's update28 May 2026, 16:15
Reviewer Update
Your consultants are pathetic they rep**** back only after i wrote comment on hello peter all of a sudden the claim assessor is acting like they have been trying to contact me. Worse part they are asking for information that they declared is not required on policy schedule, what kind of nonsense is this. Highly untrained consultants