zS
zandile S
1 reviews | Active since Jun 2013
08 Nov 2018, 07:15
CLAIM‼️‼️
Claim number ********** 06
My claim was finalized on the 30th of October 2018 and today is the 8th and I still haven't received the funds into my account . I was informed the fund will take 3 working days . Can someone superior reply and advised what's happening,calling your call centre and speaking to your agents is a nightmare
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Replies (3)0
Replies (3)zS
zandile S's updateReviewer Update
08 Nov 2018, 07:56Does this mean the payment was not authiusred all along? If i had not complained how would I have known?
zS
zandile S's update08 Nov 2018, 07:56
Reviewer Update
Does this mean the payment was not authiusred all along? If i had not complained how would I have known?
zS
zandile S's updateReviewer Update
08 Nov 2018, 07:59Today is Thursday in your reposnse you mention 2-3working day meaning the payment will appear next week, I'm not accepting that. Last week I was advised I should wait 2-3 days still nothing. I'm taking the matter to the Ombudsman. You are quick at taking money before the time form my account and when it's time to claim you are put on hold and be interrogated. I thought you were better than the other insurance companies
zS
zandile S's update08 Nov 2018, 07:59
Reviewer Update
Today is Thursday in your reposnse you mention 2-3working day meaning the payment will appear next week, I'm not accepting that. Last week I was advised I should wait 2-3 days still nothing. I'm taking the matter to the Ombudsman. You are quick at taking money before the time form my account and when it's time to claim you are put on hold and be interrogated. I thought you were better than the other insurance companies
zS
zandile S's updateReviewer Update
08 Nov 2018, 09:02Today is Thursday in your reposnse you mention 2-3working day meaning the payment will appear next week, I'm not accepting that. Last week I was advised I should wait 2-3 days still nothing. I'm taking the matter to the Ombudsman. You are quick at taking money before the time form my account and when it's time to claim you are put on hold and be interrogated. I thought you were better than the other insurance companies
zS
zandile S's update08 Nov 2018, 09:02
Reviewer Update
Today is Thursday in your reposnse you mention 2-3working day meaning the payment will appear next week, I'm not accepting that. Last week I was advised I should wait 2-3 days still nothing. I'm taking the matter to the Ombudsman. You are quick at taking money before the time form my account and when it's time to claim you are put on hold and be interrogated. I thought you were better than the other insurance companies