LM
Lerato M
1 reviews | Active since Dec 2024
07 Apr 2026, 10:52
Chatbot is annoying
The chatbot robot when calling the support desk is really annoying and it sometimes just keeps quiet after answering its questions. Wasting my airtime
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Budget Insurance's replyOfficial
07 Apr 2026, 10:56Hi Lerato, Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience with our automated support line and understand how frustrating it can be when the chatbot does not respond as expected. Please let us know if you still need assistance so we can assist you efficiently. Kind Regards,The Budget Team
Budget Insurance's reply07 Apr 2026, 10:56
Official
Hi Lerato, Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience with our automated support line and understand how frustrating it can be when the chatbot does not respond as expected. Please let us know if you still need assistance so we can assist you efficiently. Kind Regards,The Budget Team