Careless and Greedy insurance

i have concern about budget insurance, they have being behaving so very careless about their customers, I do not understand why they are so very heartless like this, they have increased my monthly premium in June, i contacted them to request that they reduce because its too expensive for my affordability, but still they refused. i have giving them a last chance to rework my premier if they continue refuse to use their mind, i am going to switch another insurance company because they behave like they do not live on this planet, they think like money rain from heaven, they do not know how to do business, they are very selfish and greedy. If they continue stubborn, i will leave with my 3 friends that i introduced them to budget. And they must not delegate a consultant who can't take a decision to call me. They must fix this mess