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Linda E

1 reviews | Active since Oct 2014

08 May 2015, 14:04

CAR ****** AND BUDGET WILL NOT PAY OUT

Well do I have to start all over with this COMPLAINT. I went onto Hello Peter on the 8th April and Dorothy came back to me within 10 minutes. BUT IT IS OVER A MONTH AND NOTHING HAS HAPPENED - somewhere under the rug.<br> <br> Just going thru the complainants against BUDGET INSURANCE IS PATHETIC.<br> I am contacting 702 to inform the people out there to be very sure who you use as your insurance company. They take your money but find every excuse not to pay out. We have a sick country as well as A SICK INSURANCE COMPANY. 234 complaints on HELLOPETER what about others who do not use this app to try and get a response.<br> I am driving my daughters car and have to travel 70 kms to work how would you like to drive someone else's car

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Replies (1)
Budget Insurance
Budget Insurance's reply08 May 2015, 15:44
Official
Hello admin4910,

Thank you for bringing this matter to our attention.

We confirm that the Customer Relations Specialist has been in contact with you.

We also understand that it was agreed that a more suitable time was requested to discuss the details.

We once again express our apologies for the inconvenience caused.

Kind Regards,

The Budget Insurance Team