dD
drthando D

1 reviews | Active since Apr 2017

06 Apr 2017, 10:44

Car Insurance claim turn around time

<p>I had an accident on the 26th of March and I was told that my car has been assessed and its repairable on the 30th of March.I have not heard from the insurance since the 3rd of April.I need clarity on how the process goes and how long does it take.</p>

0
Replies (2)
Budget Insurance
Budget Insurance's reply06 Apr 2017, 10:50
Official

We acknowledge receipt of your query.

Kindly be advised that we shall arrange for the relevant team to contact you regarding the way forward.

Kind Regards

The Budget Team

Budget Insurance
Budget Insurance's reply07 Apr 2017, 13:24
Official

Dear Ms Dlamini

Kindly be advised that we have received confirmation from our Claims Team that your claim has been finalised and the way forward has been explained.

We wish to place your mind at ease that the service failures you experienced during the processing of the claim will be accordingly addressed.

Kind Regards

The Budget Team